3 Design Features Lululemon Got Right With Its First Italian Flagship Store

Posted on July 31, 2025 by datasalesloop
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3 Design Features Lululemon Got Right With Its First Italian Flagship Store

Posted on July 31, 2025 by datasalesloop
 

Local Details Meet A Global Brand Vision.

Lululemon just opened its first Italian store (July 2025) in Milan’s prestigious Galleria Vittorio Emanuele II.  And let’s say it isn’t a run-of-the-mill store build.  Lululemon’s latest flagship store, one in a rapidly growing list of international flagship locations, strikes a balance between global brand consistency and deep local cultural resonance.

Galleria Milano, Photographer Marco Pagani
Galleria Milano, Photographer Marco Pagani

The two-level 5,700-square-foot store sits inside one of the world’s most iconic shopping destinations, and it represents more than a global brand’s entry into the Italian market.  It’s part of the company’s Power of Three x2 growth strategy, which includes an aggressive international expansion aimed at quadrupling international sales between 2021 and 2026.

This is a strategic response to shifting global dynamics, where international growth (Q1 2025 saw international revenues up 19% YOY) is driving the company’s expansion, while U.S. comparable sales remain largely flat.

London’s Regent Street, Photo: tdm.space
London’s Regent Street, Photo: tdm.space

This Milan opening comes on the heels of an aggressive international flagship strategy that has seen Lululemon launch major stores in Toronto (12,100 sq ft), London’s Regent Street (8,923 sq ft), and London Heathrow Airport, as part of their ambitious plan to open 40-45 new stores worldwide in 2025, including major pushes in China and first-time entries (via direct/co-franchise) into countries such as Denmark, Belgium, Turkey, and the Czech Republic.

But what makes the Milan flagship particularly noteworthy isn’t just its location or timing, it’s how the in-house design team led the overall creative direction, blending contemporary materials with classic Italian craftsmanship for a locally resonant design, as is typical for Lululemon’s global flagships.

Here are three design features that showcase how to successfully localize a global retail concept without losing brand authenticity.

1. The “Glide” Façade: Architectural Storytelling at Scale

The store’s most striking feature is its custom 3D-printed “Glide” sculptural façade, inspired by Lululemon’s iconic Define Jacket.  The installation uses fluid geometry that covers the entire façade, with the 3D-printed elements designed to emulate fabric properties through architectural lines.

Why it works – This isn’t just a decorative flourish; it’s visual storytelling that connects product design to architectural expression.  In a location where luxury brands compete for attention with centuries-old architecture, this modern interpretation of fabric movement immediately signals innovation while respecting the Galleria’s historic context.  The façade transforms a fundamental brand element (the way their fabrics move and feel) into a visual landmark that creates instant brand recognition in one of Milan’s most competitive retail environments.

Locally produced – While the concept came from Lululemon’s global design team, execution relied on local Italian fabricators who brought their advanced 3D printing and façade expertise to the project.  This collaboration ensured the installation met both Lululemon’s brand standards and Milan’s exacting architectural requirements.

Design lesson – Bold architectural elements can serve dual purposes — creating memorable brand moments while respecting local craftsmanship traditions.  The key is ensuring the concept translates meaningfully across cultures while leveraging local expertise for execution.

2. Local Flair: City-Specific Wall Artworks

One of the more playful design elements is a custom wall artwork featuring minimalist line art illustrations of the city’s iconic landmarks: the Duomo di Milano, historic trams, Arco della Pace, and Castello Sforzesco. The illuminated vertical panel uses clean, contemporary styling while celebrating distinctly Milanese imagery.

Why it works – More than generic “local flavour”, this display creates an emotional connection with customers. The artwork signals that Lululemon is there to represent the city. The minimalist execution keeps the focus on the landmarks while maintaining Lululemon’s clean aesthetic.

Part of a broader strategy – This artwork appears across Lululemon’s flagship portfolio, with similar custom-illustrated signs found in stores from New York’s SoHo to London Heathrow (featuring Big Ben, The Shard, and Tower Bridge), Toronto, Vancouver, and Hong Kong.  Each panel showcases location-specific landmarks in the same contemporary line art style, creating brand consistency while honouring local identity.

Design lesson – Small, targeted localization elements can have an outsized impact on customer connection. Rather than overhauling entire store concepts, strategic branded artwork that celebrates local landmarks creates authentic place-based experiences while maintaining global brand coherence. The key is choosing landmarks that resonate emotionally with locals while being instantly recognizable to visitors.

3. Flexible Community-Centric Layout

The Milan flagship features a modular and flexible interior design that can adapt to changing product lines, seasonal collections, and community events — a critical feature, given Lululemon’s strategy to position flagships as “third spaces” rather than just retail locations.

Why it works – The flexible layout allows the store to host wellness events, community gatherings, and brand activations that integrate Lululemon into Milan’s lifestyle scene.  This community integration is particularly crucial in Milan, where brand loyalty often depends on lifestyle appeal rather than just product quality.

The community integration – The store is designed to support specific partnerships, including collaborations with studios and gyms offering various disciplines, running clubs, and a new ambassador program, with activities planned throughout the year.  The layout can quickly reconfigure from retail space to accommodate these ongoing community engagement initiatives.

Design lesson – Modern flagship stores must be designed for adaptability from day one.  Fixed layouts limit a store’s ability to evolve with changing brand strategies, seasonal requirements, and community engagement opportunities. The most successful flagships are those that can seamlessly transition between retail and experiential functions.

Why These Design Choices Matter

These targeted localization elements demonstrate how global brands can effectively acknowledge local markets without compromising their core identity.  The Milan store is unmistakably Lululemon, with the same layout principles, merchandising approach, and brand aesthetic, but featuring carefully chosen local touches that signal respect for the market.

The Bottom Line

For retailers planning international expansion, the Milan flagship offers a blueprint: invest in understanding local design culture, collaborate with local craftspeople and fabricators, and design spaces that can evolve with your brand’s community engagement strategies.

Planning a retail expansion that needs to strike a balance between brand consistency and local market appeal?  Our design-build team has experience creating retail environments that honour a corporate brand and a neighbourhood’s local vibe.

Let’s discuss how to bring your vision to life in new markets.